The Benazir Income Support Program (BISP) is a financial lifeline for millions of low-income families across Pakistan. Through the 8171 Ehsaas portal, many beneficiaries receive monthly cash assistance. But in 2025, thousands of eligible individuals are facing unexpected problems—delays, verification issues, and blocked payments. If you’re one of them, don’t worry. This step-by-step guide will help you fix the 8171 BISP payment problems easily and quickly.
You can also read: 8171 BISP NADRA Profile April 2025 Latest Update & Check BISP Payment Online
Common 8171 BISP Payment Issues in 2025
Many people are experiencing similar problems. Here are the most reported issues:
- Payment not received, even though you’re eligible
- Status not updating on the 8171 web portal
- Fingerprint mismatch during biometric verification
- CNIC not found or account blocked
- Delayed payments or system showing “under process”
- SIM not registered in your name
- No SMS received from 8171 after registration
All of these issues can be fixed by following the right steps. Let’s go through the solutions.
Step-by-Step Solutions to Fix BISP Payment Problems
Check Your Eligibility on the 8171 Web Portal
- Visit the official portal: 8171.bisp.gov.pk
- Enter your 13-digit CNIC number
- Type the code shown in the image
- Click on “Submit” to check your status
What You Might See:
- Eligible and payment issued
- Under verification
- Not eligible or rejected
If your application has been “under verification” for too long:
- Visit your nearest BISP Tehsil office
- Bring your original CNIC and family registration documents
- Request a re-evaluation of your case
You can also read: 8171 BISP Payment Issues 2025 13500 How to Check New April Update
Fix Biometric or Fingerprint Issues
Many payments are delayed because of fingerprint mismatches during verification.
Here’s how to fix it:
- Go to your nearest NADRA office
- Ask for fingerprint re-verification
- Re-scan your thumbs and fingers properly
- Wait 3 to 7 days for NADRA to update your data
- Visit a BISP payment center (like HBL Konnect) and try biometric verification again
Tip: Use the same fingers you used during your original NADRA registration.
Update Your CNIC or SIM Registration
BISP only sends payments if:
- Your CNIC is valid
- Your mobile SIM is registered in your own name
To fix this:
- Visit your mobile network’s franchise or service center
- Register a new SIM in your own name (if needed)
- Take your new SIM and valid CNIC to the nearest BISP office
- Update your mobile number record in the BISP system
Note: Make sure your CNIC is not expired.
You can also read: BISP April 2025 Payment Status Check Online Step-by-Step Update
Collect Your Payment from the Right Place
If your online status shows “payment issued”, but you haven’t received it:
- Visit the nearest payment center or POS (Point of Sale) shop
- Bring your original CNIC and registered mobile phone
- Ask to check your payment status
- Complete biometric verification to receive your cash
Pro Tip: Visit early in the day to avoid long queues and system downtime.
FAQs
How do I register for BISP in 2025?
➡️ Visit the nearest BISP office and complete the Dynamic Survey.
What is the SMS code to check BISP status?
➡️ Send your CNIC number to 8171 (without dashes) from your own SIM.
Why is my status still “under process”?
➡️ Your family data might still be under verification. Visit a BISP office to speed up the process.
Can I register again if my CNIC was rejected before?
➡️ Yes. First, visit NADRA for correction, then re-register through the Dynamic Survey at the BISP office.
Conclusion
The 8171 BISP payment issues in 2025 are real, but they don’t have to be permanent. Most problems—whether it’s fingerprint errors, SIM registration issues, or status delays—can be fixed with patience and the right steps.
You can also read: BISP 13500 Payment Notifications April 2025 Details 8171 Districts Allocated for First Phase
Always use official platforms, keep your CNIC and SIM updated, and don’t trust third-party agents. If you ever feel stuck, call the BISP helpline at 0800-26477 for direct help.